PT. Hino Motors Sales Indonesia (HMSI), as the main dealer for Hino in Indonesia is a customer-oriented company. Today on September 10th, 2014, HMSI launched its New Training Center located in HMSI’s Service & Spare Part Center in Jatake, Tangerang.
Hiroo Kayanoki as President Director HMSI and all of Hino Management was present at the inauguration event of Hino Training Center. This New Training Center is an expansion of the old training center and new facilities have been added to support training activities. Hino Training Center has a building size of 4.032 m2and covers a land area of 2.304 m2. The training center can hold up to 320 training participants.
Hino Training Center signifies one of Hino’s Commitments in carrying out Customer Oriented Activities to produce the best Human Resources. HMSI believes that investing in human resources will deliver actual results such as better service, safe operation of customers and better sales. In addition, HMSI can also deliver training to its customers in Hino Training Center such as: Driver Training and Light Maintenance Training.
“One of the main keys of Hino success is giving the best service. This concept is called Total Support. It starts from sales until the unit is operated by the customers. To implement Total Support, we realize that the same knowledge and understanding must be delivered to all members of Hino Sales, Service, Spare Parts”, Kayanoki stated.
In line with the increase of Hino network in Indonesia every year, the number of human resources in Dealers also increases. It is essential to have sufficient facilities and infrastructures. Therefore, HMSI expanded the Training Center in Jatake, Tangerang. In the future, the Training Center will accommodate various activities such as: HSS (Hino Sales School), HTMT (Hino Technicians Management Trainee), HASS-MT (Hino After Sales Service Management Trainee), also other training programs that are held for dealers, customers and fleet customers.
“With this wider and larger Training Center, we can hold training for more participants, the place is more comfortable and training participants can focus in their studies. In the end, we can provide the best service for our customers”, said Irwan Supriyono as Senior Executive Officer Service & Spare Part HMSI.
Hino Training Center has two floors and provides various facilities. On the 1st Floor there are 5 Classrooms, a Computer Room, a Library, an SST (Service Special Tools) Room, Model Cutting Room, a Locker Room, a Musholla, a Break Room, and a Workshop. On the 2nd Floor there are 8 Classrooms, a Dojo Room (Spare part Practice Room), an Auditorium, and an Oase Room.